Gold Investment Guide
We get lots of calls about how to buy Gold and Silver online so we have created this document to guide you through the process.
We recommend printing this page and using it as a reference while you are placing your order.
Step 2: Add to Basket
Once you have found the products you wish to buy, select the quantity from the dropdown box and click the 'Buy' button.
If you purchase larger quantities you will receive a better rate.
Depending on the product, you may be asked if you wish to add a presentation box or storage pouch.
Step 3: Select a Delivery Option
All orders will be sent FULLY insured delivery.
If you spend up to £200 your order will be sent via Royal Mail Tracked 48 and will be delivered within 2 business days. However, you may upgrade to Royal Mail Next Business Day Special Delivery for an additional fee.
If you spend between £200 and £300 your order will be sent FREE via Royal Mail Tracked 48 and will be delivered within 2 business days. However, you may upgrade to Royal Mail Next Business Day Special Delivery for an additional fee.
If you spend over £300 your order will be sent FREE via Royal Mail Next Business Day Special Delivery.
The Gold Bullion Company also offer Saturday Delivery and the option to collect from our Wolverhampton office.
Step 4: Select a Payment Method
The Gold Bullion Company accepts payments by debit card, credit card and bank transfer.
Step 5: Proceed to Checkout
If you have a referral code, you may enter it at this stage. Otherwise just leave this field blank.
Please tick the checkbox to indicate you have read the Terms and Conditions and then click the 'Proceed to Secure Checkout Button'.
Step 6: Register for an Account
Before you can make a purchase you must register for an account. Please click the 'Create New Account' button to be taken to a page where you can enter your contact details. Once you have done this, click 'Create My Account' to be taken to the payment details page.
Step 7: Enter your Payment Details
Please now enter your card details to finalise your purchase.
After clicking the 'Complete Order' button you will be presented with a Verified by Visa or MasterCard SecureCode screen. This is a facility provided by your bank to ensure that the card is being used by the genuine cardholder.
If you experience an error at this stage, please contact your bank to ensure your card is enrolled in the Verified by Visa or MasterCard SecureCode scheme.
Step 8: Order Confirmation
Congratulations!
After completing the Verified by Visa or MasterCard SecureCode screen you have successfully completed your order.
You will be given a reference number that you can quote in any correspondence with our customer service team.
Step 9: Security Checks
Some orders will be requested to supply ID documentation before the order can be dispatched.
Step 10: Order Dispatch
Your order will be now be packaged and marked for dispatch.
All orders are packaged in discrete, secure, plain and unmarked padded bags - There is no indication of the contents or value.
Orders placed before 2.00pm will be dispatched same day*. Orders placed after 2.00pm will be dispatched next business day*. *This is subject to cleared funds and security checks.
After your order has been dispatched you will receive an email with a Royal Mail tracking number which will allow you to track your order on the Royal Mail website.
On the day of delivery your package will require a signature so please ensure someone is at home to accept your order.
Congratulations! You have made your first investment in Gold or Silver Bullion!
Your investing guide for gold bullion from The Gold Bullion Company, a reputable and well-known UK-based family business.
Our outstanding customer service team - who have received a 99.6% positive rating in independent reviews from over 9,000 customers - backs every purchase with pre-sales advice and post purchase support. Every purchase features fully insured delivery and our unique buy-back guarantee.
