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Our offices are closed until 9am Monday 9th August. Our website will remain open to accept card payment orders throughout this period, but delivery will be delayed until our return. Read More

How to Allow Pop-ups On The Most Common Web Browsers

We have assembled a quick guide to show how to disable pop-up blockers on common operating systems.

This is not designed to be a comprehensive list but we hope that it will prove useful in solving an issue that we occasionally see when customers are unable to process a card payment for an order on our website.

Desktop Systems

Chrome browser:

Open the browser;

Click the menu (three dots in the top right hand corner of the screen) and select ‘Settings’

Scroll to ‘Privacy and security’;

Select ‘Site Settings’ menu;

Select ‘Pop-ups and redirects’ menu;

Switch from Blocked to ‘Allowed’.

Edge browser:

Open the browser;

Click the menu (three dots in the top right hand corner of the screen) and select ‘Settings’;

Click ‘Settings’ menu (Three lines);

Click ‘Cookies and site permissions;

Click ‘Pop-ups and redirects’;

Switch ‘Block’ to ‘Off’.

Firefox browser:

Open the browser;

From ‘Menu’ button, select ‘Options’;

Select ‘Privacy and Security’;

Scroll to and select ‘permissions’;

De-select ‘Block pop-up windows’.

Safari browser (Mac):

Select ‘Safari – Preferences’;

Select ‘Websites’;

Select ‘Pop-up Windows’;

Select ‘When visiting other websites’;

Select ‘Allow’.

Mobiles and Tablets

Safari for iOS browser (iPhone):

Open device ‘Settings menu’;

Select ‘Safari’

Switch ‘Block Pop-ups’ to ‘off’.

Android phones

Chrome browser:

Open the Chrome App;

Tap Menu (three dots);

Select ‘Settings’;

Select ‘Site settings’;

Select ‘Pop-ups and redirects’;

Switch on ‘Pop-ups and redirects’.

Firefox browser:

Pop-ups are enabled by default.

Samsung browser:

Open the Samsung Internet App;

Tap the menu (three vertical lines);

Select ‘Settings’;

In Advanced;

Select ‘Sites and downloads’;

Switch ‘Block Pop-ups’ to ‘off’.