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Delivery Delay Update

Monday, April 15, 2013

Update - Please be advised we are currently experiencing extremely high numbers of email and telephone calls in relation to the current gold and silver price situation, as a result, customers may not be able to get through by telephone or may experience an extended delay in receiving a response to email. Please be assured that we are working through messages as quickly as possible, customers should email any urgent enquiries to

Due to unprecedented demand we are currently unable to guarantee next day and 1 - 2 delivery lead times for customer orders of physical gold and silver bars and coins. The recent drop in the gold and silver price has led to an exceptional increase in demand for physical gold and silver bullion products, from an afternoon gold fix of £1,028.81 last Monday, the gold price has today dropped to a spot price low of £877.00 per troy ounce - Private physical bullion investors have surged at the opportunity to purchase at the two year low.

We anticipate the majority of orders will be dispatched on time but would take this opportunity to alert customers to the current situation, we would like to apologise for any inconvenience caused and thank you for your custom.